Talk to an application engineer

Send a product list, ask for a datasheet or book a factory visit. Every enquiry is answered by a sales engineer, within one business day.

Request a Quote

Tell us about your application

The more detail you give us — products, quantities, destination port, packaging requirements — the more precise the quotation.

Enquiry received — reference EP-2026-4471

An application engineer will reply within one business day. If your enquiry is urgent, call +86 574 6303 7091.

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Typical response time: under 8 working hours. We never share enquiry data with third parties.

Sales & applications

+86 574 6303 7091
Mon – Fri · 08:00 – 17:00 CST / UTC+8

Headquarters & Plant 1

Chaotang Industrial Zone
Cixi City, Zhejiang Province, P.R.China (315301)

Emergency service line

24 / 7 for installed-base breakdowns

EASTPARTS · Chaotang Industrial Zone, Zonghan Street, Cixi City, Zhejiang Open in Google Maps ↗
Global Network

Serving customers on five continents

Orders ship worldwide from our factory in Cixi; regional contacts are being set up across North America, South America, Europe, Oceania and East Asia.

China · HQ

Cixi, Zhejiang, China

Chaotang Industrial Zone, Cixi City, Zhejiang Province, P.R.China (315301)

Mon – Fri · 08:00 – 17:00 CST / UTC+8

North America

California, USA

Regional contact — details available on request. Enquiries from the US and Canada are handled directly by our headquarters team.

South America

Brazil

Regional contact — details available on request. Distributor and dealer enquiries are welcome via the enquiry form.

Europe

Germany

Regional contact — details available on request. European orders are quoted and shipped from our China headquarters.

Oceania

Melbourne, Australia

Regional contact — details available on request. Australia and New Zealand enquiries are welcome at any time.

Japan

Nagoya, Japan

Regional contact — details available on request. Japanese-language support can be arranged through our export team.

Before You Write

Questions we get asked a lot

Quick answers to the most common enquiries. If yours is not here, send it over — we answer everything.

Need an answer today?

Our emergency line is staffed 24/7 for installed-base breakdowns —

Standard catalogue products are quoted within one business day. Custom finishes, packaging or private-label orders usually take two to three business days, and we will tell you up front if that is the case.

The products and quantities, the destination port or warehouse, your target price if you have one, and any packaging or labelling requirements. Photos or drawings of what you need help even more.

Yes, and we encourage it. Factory visits include a walkthrough of the assembly and test areas, a review of your requirements with the engineering team, and — if your order is in production — a look at the line. Allow half a day.

We ship to 42 countries directly from our factory in Cixi, with regional contacts being set up across five continents. Carton marks, barcodes and certification paperwork are handled during order processing.

Select "Distributor / partnership enquiry" in the form and we will route it to our regional channel manager. We look for partners with technical service capability rather than pure resellers — training and demo-unit support come as standard.

Prefer to speak to someone right now?

Our application engineers are on the phone during business hours and reachable 24/7 for breakdown support on installed equipment.